Press the identified part of the wristbands and pull them out.The wristbands are supposed to come off very easily if you have pressed the identified part correct.
DO NOT pull out the wristbands without pressing the identified part, it might break them.
Wear your Lifesense Band/Watch with the tap key towards your body. The distance between the wristband and your wrist shall be no less than 2cm.Keep the heart rate sensor close to your skin, neither too tight nor too loose. If the heart rate detection does not work, please double check whether you wear your device correct.
Pull out the wristbands, insert the USB identified side of the device to a USB port to charge. Make sure the battery icon is blinking on the display screen. If no battery icon shows, please try insert the other side of the device.
Highly recommand to charge by using your laptop.
Lifesense Band/Watch operation systerm requirement:
1. Bluetooth 4.0 and above,
2. iOS: iOS 8.0 or above;
3. Android: Android 4.3 or above;
If you are not clear about the operation systerm, please contact us at: support@lifesense.com for more information.
There are two ways to pair your Lifesense Band/Watch with your smartphone: Scan QR Code or Enter SN Code.
Open Lifesense Health App, Click Me, then click Set Up Device to pair with either way. You can also watch our HOW-TO-Pair video on Youtube: https://www.youtube.com/watch?v=o2O1L9Mj8S8
If you fail to pair the device with your smartphone, please contact us at: support@lifesense.com for more information.
Each Lifesense Band/Watch has a unique QR Code and SN Code. Find the QR Code/SN Code in the Quick Start. Besides, SN Code can also be found at the bottom/ear of the device.
If you lost your QR Code, please visit http://www.lifesense.com/index.php/Info/findQRcode, enter your SN Code and click Find QR. Your QR Code will appear right away.
If you fail to find your QR Code, please contact us at: support@lifesense.com for more information.
Make sure the Bluetooth of your smartphone is on and Internet connection is available. Drag down Homepage of Lifesense Health App and the synchronization will complete automatically within seconds.
The below reasons might cause data upload failure:
1. Your smartphone model is not listed in the supported devices.
2. Your device is not activated. If your device failed to display anything, please try to recharge it.
3. Bluetooth and network are not working.
After double-check the causes listed above and you still fail to upload data, please try to reset Lifesense Health App or your smartphone. please contact support@lifesense.com if fail to sync;
Lifesense Band/Watch applies PPG (photoplethysmography) technology to monitor your heart rate. PPG sensors use a light-based technology to sense the rate of blood flow as controlled by the heart’s pumping action. Your heart rate will be calculated through Lifesense unique POWERPULSE® algorithum. If it does not work, please contact support@lifesense.com
Make sure the Bluetooth of your smartphone is on, Internet connection is available and your Lifesense Band/Watch is connected.
Click Me, choose your device
Click Notification, select the notification you want to be on/off.
Click Me, Profile, you can switch unit system from metric to imperial for height, weight and waist.
